Customer Testimonials and Feedback
"You guys came highly recommended by a neighbor and friend. I was at a party at Jan and Tony's and commented on their new, rich looking, fireplace enclosure. Then with a touch of a button Tony lit up the gas logs you folks just installed. I couldn't believe how realistic they looked. I loved the warm glow the logs emitted. I visited your store the next day and purchased a Peterson gas log set for my family room. The installation was done three days later. You guys are great!" Thank-you for making our shopping experience so pleasant. My friend and I went to two other stores before we found yours. You were the first people who seemed interested in helping us make the right choice to solve our unique heating dilemma. We are looking forward to receiving our new wood stove. - Tracy M. and Darcy L., Natick, MA The Hearthstone Bristol gas stove that I purchased at your store was installed today and works great. It also looks beautiful. The basil green enamel fits perfectly in my decor. Thanks for all of your great advice. - Eric, Sudbury, MA My husband and I visited The Fireplace Shop and Grill Center in Sudbury in early August. We were interested in reducing our heating costs, but were not sure what type of product would best suit our needs. We spoke with Larry on that initial visit and again on a subsequent trip to the store. We were sold on a Hearthstone wood insert and are we glad we were. The insert is gorgeous, in brown enamel, and the installation went flawlessly. We've already had three or four fires and couldn't be happier. - Carol and Dan, Sudbury, MA Larry and Mike from the Fireplace Shop at West Sport in Sudbury installed a custom enclosure on my, very large, fireplace just this morning. It fits perfectly and is exactly what I ordered. - Patti B., Sudbury MA I was looking for a gas stove to heat my home office. I had gone to two hearth shops and been very disappointed in the service I had received. Then I found the website for the Fireplace Shop at West Sport in Sudbury. I called and spoke to Larry, the owner, very helpful, very professional. I had a Napoleon Castlemore gas stove installed ten days later. I highly recommend these people. - J. D. H., Weston, MA The Hearthstone gas insert that we purchased at The Fireplace Shop and Grill center in Sudbury is one of the smartest things my husband and I have ever done. It's beautiful and romantic! The guys in the shop were great and the man who installed the insert was very nice and on time. Very impressed! - Vera D., Hudson,MA |
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